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Patient Accounts Receivable Representative

Company: VirtualVocations
Location: Boulder
Posted on: November 19, 2024

Job Description:

A company is looking for a Customer Services Rep 1 to resolve patient healthcare accounts through payment negotiations.



Key Responsibilities

Negotiate payment plans with customers via inbound and outbound calls
Maintain a 96% quality score through superior customer service and accurate documentation
Support compliance with HIPAA and other applicable laws while handling patient information


Required Qualifications

High school diploma or GED
At least one year of experience in healthcare customer service or a relevant certification/degree
Six months of experience in a high-volume call environment
Experience with accessing multiple databases simultaneously
Ability to work second shift between 8:30 AM ET and 5 PM ET

Keywords: VirtualVocations, Cheyenne , Patient Accounts Receivable Representative, Other , Boulder, Wyoming

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