TRUCK SERVICE ADVISOR I
Company: TravelCenters of America
Location: Burns
Posted on: October 26, 2024
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Job Description:
There's never been a better time to join TravelCenters of
America! For more than 50 years, millions of professional truck
drivers and motorists have called our travel centers home,
depending on us daily for fuel, food, truck maintenance and
essential services.Driven by a passionate team, TA is focused on
growing its network of travel centers, implementing cutting edge
technology and embarking on innovative alternative energy and
sustainability initiatives.From our locations across the country,
to our corporate headquarters in Westlake, Ohio, every team member
is a stakeholder in TA's success. This environment offers endless
career opportunities for individuals interested in sharing their
ideas, growing with the company and shaping TA's future.Job
SummaryOur Truck Service team is comprised of nearly 3,000 highly
skilled technicians and spans coast to coast. With over 280
locations across the country, TA Truck Service has a solid
foundation and a forward-thinking vision. As a Truck Service
Advisor (TSA), you will provide first-rate service to customers
through your extensive knowledge of the products we sell and the
services we provide. The TSA is primarily responsible for writing
work orders, suggestive selling, and handling over-the-counter
(OTC) transactions while ensuring that we are returning every
traveler to the road better than they came!In this role, you can
expect to:Work in a fun, trusting environment focused on providing
great service where the expectations of the customer are
exceededHave extensive knowledge of the products we sell and the
services we provideHave strong suggestive selling skills to help
generate revenue. Ability to influence in a professional manner
while displaying high integrityWrite, detail, and process (pay out)
Work Orders and OTC transactions; Properly write up an ETA Work
Order; Secure Purchase Orders, Prepare and communicate quotes to
customerSource parts from outside vendors and coordinate
deliveryPrepare end of shift drop and shift report; Understand
various payment typesEnsure the cleanliness of service counters,
showroom, and customer restroomsMaintain the safety of both our
customers and team membersWhat we'd like to see:A dedicated
individual who works well with others and is excited to be part of
our team!High School Diploma or GEDGood verbal and written
communication skillsPrevious cashier and customer service
experience; experience in repair or parts shop preferredPresents
self in a professional manner to customers, management, and
coworkers.Strong suggestive selling skillsBasic computer
skillsAbility to work flexible hours including nights, weekends and
some holidays in interior and exterior conditionsA valid driver's
licenseWith us, you'll enjoy:Competitive wagesMedical, dental,
vision and life insurance401(k) with a company matchPaid vacation
and holidaysTuition reimbursementOn-site meal discountsA wide
variety of discounts on technology, travel, food and
fuelOpportunity for growth and advancement with company paid
trainingNot all benefit plans are available to all team members.
For a more comprehensive list of benefits, please visit
https://www.ta-petro.com/careers/working-at-ta-travel-centersOur
travel centers serve thousands every day; not one traveler is the
same and our team must reflect that. We can return every traveler
to the road better than they came only by understanding and
celebrating individualism. TravelCenters of America is proud to be
an equal opportunity workplace. We are committed to equal
employment opportunity regardless race, color, religion, creed,
national or ethnic origin, age, marital status, familial status,
ancestry, sex, gender, pregnancy, gender identity or expression,
sexual orientation, mental or physical disability, handicap,
military service or Veteran status, genetic information or
membership in any other category protected by applicable federal,
state or local law. At TravelCenters of America, we invite everyone
to make themselves at home.Typical Physical DemandsIn this role,
the team member is regularly required to talk and hear. Standing,
walking, kneeling, stooping, bending over, crouching, crawling,
climbing, and repetitive use of legs are done occasionally. The
team member is occasionally required to lift up to 50 lbs and/or
move heavy objects. Specific vision abilities required by this job
include close vision, distance vision, color vision, peripheral
vision, depth perception and ability to adjust focus. All performed
with or without a reasonable accommodation.Work EnvironmentWhile
performing these duties of this job, the employee may be exposed to
outdoor elements in all seasons. Occasionally, the employee will
also be exposed to fumes and particles, moving mechanical parts and
vibration. The noise level in the work environment can be loud at
times. While performing these duties, the employee may be exposed
to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning
solutions, etc.DisclaimerThis job description may not list all
duties for this position. The incumbent in the position may be
asked to perform other duties. TA Operating LLC reserves the right
to revise the job description at any time. This job description is
not a contract for employment, and either the incumbent or TA
Operating LLC may terminate employment at any time, for any
reason.
Keywords: TravelCenters of America, Cheyenne , TRUCK SERVICE ADVISOR I, Other , Burns, Wyoming
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