Technical Help Desk Support

Company: VirtualVocations
Location: Boulder
Posted on: November 20, 2024

Job Description:

A company is looking for a Technical Help Desk Support professional.

Key Responsibilities:

Resolve email ticket issues in a Salesforce CRM
Assist customers experiencing issues via Teams as needed
Coordinate issue resolutions between the technical team and customers

Required Qualifications:

Bachelor's Degree in a related field
Help desk support experience
CRM experience, preferably with Salesforce
Customer support skills
Ability to draft custom customer support email responses

Keywords: VirtualVocations, Cheyenne , Technical Help Desk Support, IT / Software / Systems , Boulder, Wyoming

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