CASE MANAGER I, IMPACS EMPLOYMENT SPECIALIST
Company: Goodwill of Colorado
Location: Denver
Posted on: November 18, 2024
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Job Description:
Description Applications due by November 7, 2024 Position
Description Pay: $24/hour This position is eligible for Daily Pay!
Work today, get paid today! We've partnered with DailyPay, a
voluntary benefit to offer employees access to their pay on their
own schedule. Work Schedule: Monday - Friday, 8-4:30pm This
full-time position is eligible for Medical, Dental, Vision, Short
Term Disability, Life/Accidental Death and Dismemberment, Flexible
Spending Accounts, Long Term Disability, and several voluntary
supplemental benefit offerings. In addition, these positions are
eligible for paid time off in the form of vacation, sick, holiday,
floating holiday, jury duty and bereavement leave. All employees
may also make pre-tax or post-tax (Roth) contributions to our
retirement plan - must be 18 years of age to participate. Goodwill
of Colorado is a Public Service Loan Forgiveness Program (PSLF)
eligible employer. OBJECTIVE: To develop a plan with the program
participants to assist in obtaining employment and becoming
self-sufficient. To assess the participant's education, work
experience and barriers. To provide counsel regarding occupational
choices and opportunities. To determine participant and family
needs and assist them with the necessary paperwork and referrals to
access wrap-around services. To provide day-to-day case management
for program participants. Facilitate classes as necessary. View
case management as a collaborative process, utilizing a
strengths-based approach to guide, support and motivate
participants and ensure that all are fully supported as they
progress through programming. Arrange for supportive services as
needed, provide referrals, and maintain a working knowledge of
community partnerships and resources. QUALIFICATIONS: Minimum
Qualifications: Bachelors Degree in Human Services or related field
and/or three years work experience in the same or related field. It
is preferred that the incumbent have excellent written and verbal
communication skills and demonstrate the ability to interact with
various types of internal and external customers in a culturally
respectful and appropriate manner. Must work effectively with
participants, co-workers, and community organizations. The
incumbent must also be self-motivated, demonstrate initiative in
assuming duties and responsibilities and consistently following
through with tasks demonstrating responsiveness to the needs of the
program and State. The Employment Specialist must have the ability
to work independently, cooperatively and to exercise effective
planning while working effectively with the pressure of deadlines.
In addition, the Employment Specialist must be flexible, able to
motivate clients and utilize effective negotiating and counseling
techniques. The incumbent must also conduct self in a professional
manner and maintain a professional appearance that enhances the
firm's reputation. The Employment Specialist must have experience
speaking effectively to various small groups in a
presenting/informative role. Meet deadlines at the special request
of the Workforce Development management. The incumbent must be
proficient in computer use and able to type 50 wpm accurately.
Maintain accurate records. Position requires sitting for extended
periods and using a computer keyboard for a minimum of four hours
each day. The incumbent will be expected to maintain
confidentiality regarding agency and client records and
information. Overtime and/or weekend hours may be required when
necessary as well as some travel to attend meetings and required
training. Other:
*Per auto vehicle insurance carrier requirements: For
applicants/employees to qualify for inclusion on the Goodwill
driver insurance schedule, for purpose of driving Goodwill fleet
vehicles, they must be at least:
Applicants/employee will be required to undergo a Motor Vehicle
Record (MVR) check and background check; applicants/employees must
disclose all moving traffic violations or vehicle crashes (within
the last three (3) years)(Note: not all violations are a
disqualification for employment and each case will be reviewed by
the insurance carrier); must have valid Colorado State driver
license; must also be able to operate company vehicle, and adhere
to all Federal, State, and local laws governing vehicle operation.
Applicant/employees using their personal vehicle for company
business, must have valid vehicle insurance, valid driver license,
and vehicle must be in roadworthy condition. KEY RESPONSIBILITY
AREAS: IMPACS and Case Management The Employment Specialist will
assess and interview clients/noncustodial parents to obtain
necessary information and background for accurately assessing their
individual situations. The incumbent will identify the barriers
keeping the participant from obtaining gainful employment and
assist clients to resolve the barriers identified. The Employment
Specialist is responsible for conducting all interviews and
assessments in a professional and timely manner and in such a way
that the rights and dignity of the clients are preserved. The
incumbent will help recipients develop employment focused plans and
motivate clients in carrying out their plans. The Employment
Specialist will evaluate participant progress. The incumbent will
conduct group orientations and such instructional classes as
required. The Employment Specialist will: * Determine participant
and family needs * Assist participants with the necessary paperwork
and referrals to access wrap-around services. * Provide day-to-day
case management for program participants. o Regularly scheduled
check-ins meetings * Provide guidance, supportive services,
resources and referrals o Determine eligibility and job readiness o
Recommend program and certifications that minimize barriers to
successful employment. o Provide program orientation, job readiness
workshops, classes and guidance regarding work history, education,
interest, abilities and other relevant information. * Arrange for
supportive services as needed * Refer to job development when
deemed appropriate. * Provide service overview and the benefits of
program participation.. * Provide 2Gen services so that all family
members are stable and successful. Processing, Tracking and
Reporting The Employment Specialist will closely monitor and track
the participant's attendance and progress is all recommended
classes and trainings. Participants who have demonstrated that they
are motivated, reliable and dependable will be referred to the Job
Developer. The Employment Specialist will maintain a complete file
of all records, documents, communications and other materials which
pertain to the operation of the program. The Employment Specialist
will maintain operational proficiency on the automated data
processing system and make data entries and retrievals as necessary
to accomplish duties. The Employment Specialist will supply
information, answer questions and keep accurate records of jobs
obtained. Relationship Management The Employment Specialist is
responsible for establishing and maintaining a positive and
professional relationship with all customers, vendors, clients, and
co-workers presenting a positive image. The Employment Specialist
will attend all meetings viewed as opportunities to
establish/strengthen community partnerships. The incumbent will
deal effectively and calmly with non-routine situations following
accepted guidelines, communicating significant problems to
management and act as a community liaison. The incumbent will
assist with special projects and serve on committees as needed, and
attend all pertinent staff and other meetings as required and
perform other job duties as assigned by management. Research and
Industry Involvement The Employment specialist is required to
research in order to keep skills and knowledge updated by reading
trade journals, various appropriate Intranet and Internet sources
as well as print media as needed to be aware of trends, theories or
initiatives within case management, child support services and
other applicable programs and services. The incumbent will maintain
a working and current knowledge of all laws, regulations, policies,
directives, systems forms and available professional material
pertaining to and applicable to this position. The incumbent will
seek out seminars and symposiums for ideas and stay current with
trends in new software, tools and resources available. The
Employment Specialist must also maintain a working and current
knowledge of Goodwill Industries' policies and procedures as well
as community resources. Goodwill is an Equal Opportunity Employer
dedicated to employing qualified individuals including those with
disabilities, protected veterans and military spouses. Goodwill
participates in E-Verify. For more information on E-Verify, please
contact DHS: 888-897-7781 or www.dhs.gov/E-Verify We promote a Safe
& Drug-free Workplace. Physical Requirements Attachment to Job
Description Position: Case Manager I, IMPACS Employment Specialist
Dept Number: 5025 (This information is required to ensure
compliance with various workplace regulations. Please identify each
physical activity required in the performance of this position
using the guide below) Guide to Physical Requirements: *
Continuously (5-8 hours) * Frequently (3-4 hours) * Occasionally
(1-2 hours) * Never LIFTING: (as defined by ADA) Heavy: 45 lbs &
over - OCCASIONALLY Moderate: 15-44 lbs - OCCASIONALLY Light: 14
lbs & under - OCCASIONALLY CARRYING: Heavy: 45 lbs & over -
OCCASIONALLY Moderate: 15-44 lbs - OCCASIONALLY Light: 14 lbs &
under - OCCASIONALLY PUSHING/PULLING - OCCASIONALLY REACHING: Above
Shoulder - OCCASIONALLY At Shoulder - OCCASIONALLY Below Shoulder -
OCCASIONALLY TWISTING - OCCASIONALLY BENDING - OCCASIONALLY
KNEELING/CRAWLING - OCCASIONALLY SQUAT - OCCASIONALLY CLIMBING: Use
of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) -
OCCASIONALLY HEARING - CONTINUOUSLY VISION: Visual, close -
CONTINUOUSLY Visual, distant - CONTINUOUSLY Visual, depth
perception - CONTINUOUSLY HANDS/FINGERS: Simple grasping -
CONTINUOUSLY Fine Manipulation - CONTINUOUSLY Repetitive Movements
- OCCASIONALLY WALKING - OCCASIONALLY STANDING - OCCASIONALLY
SITTING - FREQUENTLY SPEAKING - FREQUENTLY OTHER, please describe -
driving Equal Opportunity Employer/Protected Veterans/Individuals
with Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Goodwill of Colorado, Cheyenne , CASE MANAGER I, IMPACS EMPLOYMENT SPECIALIST, Human Resources , Denver, Wyoming
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