Wrecker Operator/RS Tech

Company: Rocky Mtn Mobile Truck Service LLC
Location: Cheyenne
Posted on: April 3, 2025

Job Description:

Tow Driver will report directly to the Manager of Roadside Operations (MRO). The Driver will operate as a Tow expert that has above entry level skills under supervision of the MSO. The Driver will be required to support Rocky Mountain Truck Centers policies and procedures. Understanding breakdown coordinators and customers are an essential skill that must be developed and maintained as a technician, respect will always be a priority. The Driver will follow a strict chain of command. Reporting to the MSO directly for guidance and issues. Upon the MSO being out of the area or unavailable will report to the Assistant Manager. The driver must get permission to contact any other Director, VP, CFO, HR about issues that concern other employees or customers. Following proper chain of command will ensure that the MSO is fully aware of any issues, concerns, or technical support needed. You will be issued and responsible for the following: Tech Cell Phone Microsoft Windows Surface Tablet

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

**Loss or damage to any issued equipment will be your responsibility to repair or replace**_________initial

Maintain the Rocky Mountain Promise in everything you do.
Work as a team, with the shops, coordinators, tow drivers and service writers.
Always maintain a for profit mind set, keeping safety and the customer in mind, always.
Ensures communication with the breakdown coordinators is maintained and is happening in a timely manner.
Follow the Rocky Mountain Truck Centers policies
Maintain a professional image and attitude always
Follow Rocky Mountain Truck Centers safety policies
Accurately document work performed on repair orders
The tow truck must be clean and presentable at all times.

Daily precheck and inspection of service truck emailed to safetyandtraining@247breakdown.com

Fuel tickets must be turned-in with current mileage on the truck immediately or next business day.

1st of each Month you must email pictures, 6-8 photos of the service truck, inside, outside and bed, showing all equipment owned by RMTC. Same email as your daily inspection. You will be paid via your time clock as it correlates to specific tow calls. It is your responsibility to ensure your billed time for all customers, use the app. If it does not match your attendance time will be adjusted to match the billed time on the WO.

Tow Truck Driver Duties and Responsibilities

Respond to accidents, breakdowns, and other roadside incidents
Stay in contact with the driver when you are enroute
Perform basic repairs or tow their vehicle to a garage
Safely load trucks onto the back of your truck
Any damage caused by you on any customer's equipment due to negligence will be paid by you
Keep your truck clean and in good condition, performing and reporting daily inspections
It is your responsibility to ensure that the tow bill is paid in full prior to dropping the equipment, all commission for any non-payment will be deducted.

Tow Truck Driver Requirements and Qualifications

A commercial driver's license
Strong communication and time management skills
Basic mechanical skills
Attention to detail when documenting work
Physical strength and stamina

Safety is your responsibility; you must operate in a safe manner in everything you do. This will include but not limited to using Highway Patrol to block traffic, moving the truck to a safer location, reflective equipment, and uniforms per DOT & OSHA standards.

These duties and responsibilities may change at any given time, and you will be notified via email with the changes and given 48 hours to respond, no response after 48 hours will assume acceptance of all changes.

Keywords: Rocky Mtn Mobile Truck Service LLC, Cheyenne , Wrecker Operator/RS Tech, Other , Cheyenne, Wyoming